Overview
Scalaise Digital Agency is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
By using our website and services, you acknowledge that you have read and understood this policy. If you do not agree, please discontinue use of our website.
Data We Collect
We may collect the following categories of personal data:
- Identity Data: your name, company name, and job title
- Contact Data: your email address, phone number, and postal address
- Technical Data: IP address, browser type and version, time zone, operating system, and other technology identifiers
- Usage Data: information about how you use our website, including pages visited, time spent, and clicks
- Communications Data: the content of enquiries, emails, and project briefs you send us
We collect this data through direct interactions (e.g., contact forms, emails), automated technologies (e.g., cookies), and third parties (e.g., analytics providers).
How We Use Your Data
We use your personal data for the following purposes:
- To respond to your enquiries and provide requested services
- To manage our business relationship with you as a client
- To send project updates, proposals, and invoices
- To improve our website and understand how visitors use it
- To comply with legal obligations
- To send marketing communications where you have consented (you may opt out at any time)
We will only use your data in accordance with applicable data protection law, including the General Data Protection Regulation (GDPR) where applicable.
Data Sharing
We do not sell, trade, or rent your personal data to third parties. We may share your data with:
- Service providers: vetted Teams and subcontractors who help deliver your project (under strict confidentiality agreements)
- Technology providers: third-party tools we use to operate our business (e.g., email services, project management tools, analytics platforms)
- Legal authorities: where required by law, court order, or government regulation
All third parties we work with are required to process your data securely and in accordance with applicable law.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, including satisfying legal, accounting, or reporting requirements.
For client data, we typically retain records for six years after the end of a business relationship. For website enquiry data where no project is commenced, we retain data for 12 months.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right of access: request a copy of the data we hold about you
- Right to rectification: request correction of inaccurate data
- Right to erasure: request deletion of your data in certain circumstances
- Right to restriction: request that we limit how we process your data
- Right to portability: request transfer of your data in a structured format
- Right to object: object to processing based on legitimate interests or for direct marketing
To exercise any of these rights, please contact us at privacy@Scalaisedigital.agency.
Cookies
We use cookies and similar technologies to improve your browsing experience, analyse site traffic, and personalise content. For full details, please see our Cookie Policy.
Security
We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, alteration, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.
Policy Changes
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this policy periodically. Your continued use of our website following changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: privacy@Scalaisedigital.agency
- General enquiries: hello@Scalaisedigital.agency